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Client Privacy Policy

WIL collects information by various methods including information actively provided by its clients, and information arising from providing services to our clients. We may also collect information from other entities servicing the client, including other employment and training service providers and government income providers.

The types of personal information we collect include name, contact information, employment history, education, resume type information, job qualifications and disabilities, information required by program funders, information learned or compiled while providing the Services, retraining needs and other information reasonably required to assist clients with WIL’s counseling and training services. We may record calls to or from our customer service representatives for purposes of accuracy, performance reviews and training.